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My credit card was charged multiple times for my order, what do I do?

Last Updated: Dec 13, 2011 03:33PM CST

If you tried to place your order more than once, but the order was declined because of a credit card entry error (e.g. wrong security code), your credit card statement may show multiple authorizations. It is important to understand the difference between an authorization and an actual charge. An authorization does not remove any money from your account, it simply checks to see if the funds are available on the account. Authorizations normally are NOT printed on your official bank statement, but may be listed on your online account.

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